Luke Smallman of Bateman Chapman says, "We looked at other systems prior to making the decision to buy PaperSwift but they needed a large and unacceptable degree of customisation. PaperSwift was already configured for loss adjusters so we were able to install it more or less off the shelf’. PaperSwift does everything we want it to do and our decision to integrate it into our claims management system has undoubtedly helped give us an even more competitive edge".
William Bolton head of Studio Bolton says, "We selected PaperSwift after examining its capabilities in the London offices of an associated loss adjuster Equijust. We particularly liked the fact that it could be customised to meet our requirements precisely and we are more than happy with our choice".
Enables remote raising of claims
PaperSwift makes it simple for users to notify claims over the Internet for processing by adminstrators. Marked as 'pending' by the system, administrator can approve the data before releasing the claim for general view.
Logging of changes
All changes to any claims data can be logged to an audit trail. At the highest audit level which can be set for a field, the user is obliged to enter the reason for the change made before saving the data.
Helps you prioritise
Users can customise their 'home page' with a filtered view of claims which appears upon login. Due and overdue diary entries are automatically displayed for action.
Document, diagram, picture, and movie files can be uploaded using only a browser from anywhere in the world.
Diary entries - manual and system generated
PaperSwift can generate follow-up diary dates automatically upon certain key actions such as uploading the Initial Advice and then provide periodic reminders to claims handlers to ensure compliance with the Woolf reforms. Unlimited manual diary entries can be also made against claims with corresponding chase-dates.
RSS ** NEW **
PaperSwift can now offer RSS feeds. Using a simple RSS browser, users can be alerted when new claims, new documents, or new claims-criteria arise in real time.
PaperSwift uses .NET compliant technology and can communicate with other systems to send and receive updates and documents.
Multi-level access by username and password
The claims which a given user can see, and the information associated with those claims depends upon the access-rights of the user.
Depending upon the specification required, username & password entry (or the entire site) can be accessed over a secure (SSL) connection.